Testimonials - Ventanas®

The below reviews are written by real customers on Google Reviews. We encourage feedback, good or bad. It’s our only way to keep improving our products, services and customer relationship.

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Songyun Lou

Ibii Construction Group, Director

“Ventanas has provided excellent customer service experience to me for my house in Shaughnessy. I bought aluminum clad wood windows, I am super happy.”

Dan D

Mondivan Group, Design Director

“As a repeat customer, I have absolute confidence about Ventana’s excellent customer service and the quality of the products. The proprietor, Khalid, takes extra steps to ensure customer satisfaction, no matter what it takes.“

Farzan Javaherchi

Trilliant Homes

“It was a pleasure working with Khalid. Ordering, delivery and installation was a smooth process. Follow up and coordination was great. Would recommend them to a friend.”

Anca Zamfir

Home Owner

“I ordered windows for our cottage that is in a remote location in Quebec, without easy access. All the planning, selections, followups, coordination happened online and over the phone. Khalid was extremely thorough throughout the process, helping me with ideas on window types, measurements, minimizing price, etc. He spend a lot of time making sure everything is done well. It was a breath of fresh air after experiences I had with other recent orders. Overall an amazing and very professional experience. Thank you!!! I strongly recommend him and Ventanas!“

Scott August

Home Owner

“Khalid was great to work with, he went above and beyond even though my order was small. When I get to replacing more windows I hope to work with Ventanas and Khalid again!“

Carlso Ventura

Home Owner

“Ventanas supply high end windows and doors, smooth positive locks and levers. Wood products with aluminum clad are the best I have seen so far. Company really easy and nice to deal with, great competitive prices and attention to detail. Highly recommend.”

Matthew Huber

New Spring Homes

“As a Custom Home Builder, my clients design had specific needs and Khalid from Ventanas Windows and Doors made it happen. The oversized sliding glass walls were high quality, on time and with in my clients budget. Would definitely recommend to fellow builders and homeowners, thank you and well done!”

Sten Huebler

Oakridge Seventh-Day Adventist Church

“Ventanas did great work at our church. It was a larger project with 26 window units in different configurations. Khalid has been very helpful, always friendly and approachable, straightforward with all the information. Gladly recommended!”

Iris Yu

Home Owner

“Ventanas has a great selection of windows and the best customer service I have ever experienced. Khalid has been great help and gave us some brilliant ideas for our house. Will definitely recommend to friends and family!”

Brett Beadle

Home Owner

“Khalid helped me through the process of sourcing the windows for our new home build. He was incredibly helpful during the process, working through our changes any time we needed and was always available to communicate with. I would recommend him to anyone!”

Sharee Dong

Home Owner

(Translated by Google) “Khalid – I am very satisfied with the services provided by you and your company! I would like to recommend your company’s products to more friends. thank you very much! ! !”

(Original) Khalid – “您和您的公司提供的服务，我感到非常满意！我愿意把贵公司的产品推荐给更多的朋友。非常感谢！！！”

Theoharis Zakouras

Home Owner

“Professional and personal service and excellent product. Dealing with Khalid was a real pleasure. He helped me in choosing the right product for my needs and delivered on time and on budget. I’m truly impressed and I would highly recommend this company to anyone needing their products.”

Alex Chuy

WestPoint Development

“Reasonable price and great service on time. Strongly recommend.”

Edmund Leung

Home Owner

“In my recent deck project i used Ventanas as my agent to source and install a vinyl double French door and they have provided me with the best customer service, which I have not seen for a long time.
I had the pleasure of working with Khalid, their director, who took the time to response to my many questions & requests promptly and making sure I am totally satisfied with the product and the quality of work from the door manufacturer & installer.

Like all projects, miscommunication happens when multiple levels of personnel were involved and no expectation in my case. During installation, my door installer did not bring enough material to install the inside trim of my door thinking it was not required and left my door half installed. Khalid stepped in swiftly and resolve the situation by offering me a rebate on my installation cost so the job can be completed without incur additional expense (they even pay for the delivery charge of my door).

I highly recommend this company not only because of their great customer service but also their abilities to resolve difficult situations without creating a drama, a litmus test for a company who genuinely put their customer’s interest first.”

Richard C

Johan Construction

“Very good service. Detail, patient, come my job site many times to make sure everything is right. I will still continue business with this company.”