Ventanas Premium Windows & Doors Inc. is doing business as “Ventanas”.
All signed quotes and contracts assume the following Terms and Conditions are acceptable.
DELIVERY AND STORAGE
All items shall be promptly delivered and stored near the designated offloading area. The customer must ensure proper site access for seamless delivery and storage.
LIMITATION OF LIABILITY
Upon delivery to the designated site, Ventanas assumes no responsibility or liability for any theft or damage thereafter.
For contracts solely involving the supply of windows and doors, with installation to be performed by a third party, Ventanas explicitly disclaims any responsibility for product distribution to the final location.
REMOVAL OF PROTECTION FILM
The customer bears sole responsibility for promptly removing the protective film cover within two months from installation. Prolonged exposure to intense sunlight and heat may cause the film to adhere to the frame permanently. Ventanas assumes no responsibility if the protective film cannot be successfully removed.
Payment shall be made as follows:
- A deposit of 50% of the total contract amount is due upfront.
- The remaining 50% balance must be settled before scheduled delivery. Failure to comply may result in delivery delays or cancellation.
The purchaser agrees to pay the total purchase price within 30 days of the invoice date, subject to credit approval (OAC). In the event of default, the purchaser shall pay interest on the unpaid balance at a rate of 2% per month (26.82% per annum). Ventanas reserves the right to exercise Builders Lien rights and other measures as agreed upon in the original contract and credit agreement. The customer authorizes Ventanas to withdraw funds from Visa or MasterCard as specified in the contract or credit agreement. For custom or non-credit orders, a non-refundable 50% deposit is required upon order placement, with the remaining 50% due before product shipment (COS). Service orders require full payment at the time of ordering.
DEPOSIT AND REFUNDS
The customer acknowledges that the deposit is non-refundable. Changes in sizes, designs, or cancellations requested after deposit payment are not eligible for refunds.
Overdue amounts will incur a monthly interest charge of 2%.
OUTSTANDING BALANCE AND WARRANTY
Any outstanding balance remaining unpaid entitles Ventanas to withhold scheduling service calls or final adjustments, voiding the associated warranty.
FINAL ACCEPTANCE AND PRICE ADJUSTMENTS
Ventanas retains sole discretion in accepting final orders. If modifications are required, resulting in an increased contract price, the customer must consent to the proposed adjustment through a Change Order before production begins. The production department may modify specifications without prior notice to meet requirements.
All delivery dates are approximate.