HOW CAN WE HELP?

Our manufacturing timeline depends on the product type and specifications. Generally, it ranges from 4 to 8 weeks. For our aluminum-clad wood line, especially with non-standard colors, it typically takes around 10 weeks. We ensure precision and quality in crafting each product to your unique preferences.

Our windows and doors are meticulously crafted to not only meet but exceed the stringent Canadian energy and performance standards. We place a strong emphasis on energy efficiency and exceptional quality to ensure that our products align seamlessly with Canada’s rigorous standards. It’s worth noting that our products not only surpass Vancouver’s thermal requirements but also excel in meeting NAFS’ performance standards. For more in-depth information, feel free to explore our certification tab.

The number of glass panes in the IGU (Insulated Glass Unit) depends largely on the thermal requirements of your house, mainly the U Value (or U factor) and te Solar Heat Gain Co-efficient or SHGC for short. If your house’s requirement is for higher thermal insulation (lower U Value), we may need to use triple glazing with 2 or more LowE coatings. This also depends on the frame you choose and the sound elimination you require.

Generally speaking, wood frames can be susceptible to moisture, rot, UV damage, and expansion.

To counter this, our products feature high-grade, American solid red oak wood on the inside, shielded by durable aluminum cladding on the outside. The cladding, along with waterproof paint, offers protection against the elements and reduces maintenance needs. This combination provides an attractive, long-lasting solution with proper care and periodic maintenance.

The choice of window style depends on individual needs and preferences. Tilt & Turn windows offer versatility and safety features, while casement and awning windows are popular too. Sliding doors are straightforward. Consulting with experts can help make recommendations based on specific requirements.

Ventanas hires Window-Wise installers who are certified by the Siding and Window Dealers Association of Canada to install all type of window and door at any home for a fee. This will be pointed in the quotation you will get from us before you place your order. You may also choose to install our products yourself or through a third-party installer of your choice.

Certainly, our commitment to quality is reflected in every aspect of our windows and doors. We source the highest quality frames and glass, which come with warranties ranging from 10 years to a lifetime. Additionally, our choice of Eurpean hinges and handles guarantees both durability and user-friendliness. Furthermore, our insulated glass units (IGUs) bear the seal of approval from IGMA and IGCC, organizations that uphold rigorous standards for glass manufacturers on a global scale. This meticulous attention to materials and standards underscores our dedication to providing you with products of superior quality and performance.

Our return policy is tailored to our unique approach in creating non-standard sized windows and doors. Once a product is sold, it cannot be returned unless there is a manufacturing defect. It’s important to note that we haven’t encountered any such defects so far, reflecting the high quality of our products. We prioritize your satisfaction and are available to address any inquiries or concerns you may have.

Yes. Simply let us know the delivery address and we will ship your finished products right to your doorstep.

Yes, you can find reviews on our website. These reviews have been extracted from our Google Maps page. It’s important to note that these reviews are all written by real customers and haven’t been influenced by us in any way.

Simply visit our Contact Us page and send us an inquiry or call our office and press 0 to speak to reception.